The thought of dealing with custody mediation as a result of a divorce or custody dispute is overwhelming.  A custody or parenting agreement can be emotionally difficult, but the most important thing to remember about mediation for custody and parenting is that everyone involved should be focusing on what is in the best interest of the child.  It is not the time to place the parents’ needs over the child’s.  The only emotions anyone should be focusing on are those of the child.  Parents will have the opportunity to address their issues at the appropriate time.

Don’t discuss child support during the custody mediation process.  There will be a time for that (which is isn’t during the custody mediation process).

Your child needs time with both parents.  Rely on both parent’s strengths and make arrangements based upon the child’s age and development.

Your mediator will guide you through the process of creating a parenting agreement.  The more you can decide on at the mediation table – the more prepared you will be to co-parent your child.  No issue is too minor to discuss while creating the parenting agreement.  For instance, you may think you will be able to make last minute decisions with your co-parent regarding school activities.  It is an optimistic point of view.  But, is it realistic?  Even the smallest decisions can lead to conflict between divorcing co-parents.  Have even the little things in your parenting agreement for you and your child will benefit immensely.  And that is what matters most – your child.

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The safety of clients, ourselves, and colleagues is our top priority while we remain available to assist you as you navigate the new and uncharted territory caused by the coronavirus pandemic.


Offering All Services Virtually

While providing virtual ADR services was not part of our plan, we have made the necessary accommodations to ensure we can continue to serve our clients during these unsettling times. All services are currently available through virtually. We are using Zoom for videoconferencing. We suggest that you download this app to your phone or the program to your computer at


Limited In-Person Services

We have resumed limited in-person services for sessions with 1 or 2 participants scheduled for a maximum of 2 hours. Masks are required in our building and in session. Availability is subject to change based on local regulations and CDC guidelines.


Office Hours

Our office hours remain the same and we remain available by phone and email. The main office number is 952.252.1492. Gabe can be reached via email at


New Clients Welcome

We offer free 1-hour divorce consultations via Zoom. Potential PC and PTE clients are invited to schedule a free 15-minute phone call. Please call 952.252.1492 to set up an appointment. We are here to help!

Thank you for your patience and understanding as we all continue to adapt to these rapidly changing and chaotic times. Stay strong, stay resilient, and stay healthy!


Amber Serwat & Gabe Frye
ADR Professional & ADR Assistant

Divorce Mediation & Dispute Resolution Services - Amber Serwat Mediation

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